Past Trends of Training and Development

Past Trends of Training and Development WHAT EXACTLY RECESSION IS In economics, a recession is a business cycle contraction, a general slowdown in economic activity over a period of time. During recessions, many macroeconomic indicators vary in a similar way. Production as measured by Gross Domestic Product (GDP), employment, investment spending, capacity utilization, household incomes, business profits and inflation all fall during recessions; while bankruptcies and the unemployment rate rise. Recessions are generally believed to be caused by a widespread drop in spending. Governments usually respond to recessions by adopting expansionary macroeconomic policies, such as increasing money supply, increasing government spending and decreasing taxation. ABOUT TRAINING AND DEVELOPMENT Training is an act of increasing knowledge and skills of an employee for doing a particular job. Its purpose is to achieve a change in the behavior of those trained and to enable them to do their jobs better. Training is necessary for the newly appointed employees and its equally necessary for the old employee whenever new machines or new technology is introduced in the job. Training is a continuous process. Development is career-centered in nature. All development is self- development. The executive has to be internally motivated for self- development although the terms training and development are used interchangeably and often used together, there are some differences between the two. DIFFERENCE BETWEEN TRAINING AND DEVELOPMENT There is a difference between terms Training and Development. Training means learning skills and knowledge for doing a particular job. It increases job skills. The term training is generally used to denote imparting specific skills among operative workers and employees. Training is concerned with maintaining and improving current job performance. Thus, it has a short term perspective. Training is job-centered in Nature. The role of trainer or supervisor is very important in training. Development means the growth of an employee in all respects. It shapes attitudes. The term development is associated with the overall growth of the executives and managers. Executive development seeks to develop competence and skills for future performance. Thus, it has a long- term perspective. IMPORTANCE OF TRAINING AND DEVELOPMENT Training and development can be initiated for a variety of reasons for an employee or group of employees. When a performance appraisal indicates performance improvement is needed To benchmark the status of improvement so far in a performance improvement effort As part of an overall professional development program As part of succession planning to help an employee be eligible for a planned change in role in the organization To test, the operation of a new performance management system To train about a specific topic TRAINING AND DEVELOPMENT PROCESS Organizational Objectives Needs Assessment Is There a Gap? Training Objectives Select the Trainees Select the Training Methods and Mode Choose a Means of Evaluating Administer Training Evaluate the Training METHODS OF TRAINING AND DEVELOPMENT There are two broad types of training available to small businesses: on-the-job and off-the-job techniques. Individual circumstances and the who, what and why of your training program determine which method to use. On-the-job training is delivered to employees while they perform their regular jobs. In this way, they do not lose time while they are learning. After a plan is developed for what should be taught, employees should be informed of the details. A timetable should be established with periodic evaluations to inform employees about their progress. On-the-job techniques include Orientations job instruction training apprenticeships internships and assistantships job rotation and coaching. Orientations are for new employees. The first several days on the job are crucial in the success of new employees. This point is illustrated by the fact that 60 percent of all employees who quit do so in the first ten days. Orientation training should emphasize the following topics: The companys history and mission. The key members in the organization. The key members in the department, and how the department helps fulfill the mission of the company. Personnel rules and regulations. Verbal presentations Some companies use this method while others have written presentations. Many small businesses convey these topics in one-on-one orientations. No matter what method is used, it is important that the newcomer understand his or her new place of employment. Lectures present training material verbally and are used when the goal is to present a great deal of material to many people. It is more cost effective to lecture to a group than to train people individually. Lecturing is one-way communication and as such may not be the most effective way to train. Also, it is hard to ensure that the entire audience understands a topic on the same level; by targeting the average attendee you may undertrain some and lose others. Despite these drawbacks, lecturing is the most cost-effective way of reaching large audiences. Role playing and simulation are training techniques that attempt to bring realistic decision making situations to the trainee. Likely problems and alternative solutions are presented for discussion. The adage there is no better trainer than experience is exemplified with this type of training. Experienced employees can describe real world experiences, and can help in and learn from developing the solutions to these simulations. This method is cost effective and is used in marketing and management training. Audiovisual methods such as television, videotapes and films are the most effective means of providing real world conditions and situations in a short time. One advantage is that the presentation is the same no matter how many times its played. This is not true with lectures, which can change as the speaker is changed or can be influenced by outside constraints. The major flaw with the audiovisual method is that it does not allow for questions and interactions with the speaker, nor does it allow for changes in the presentation for different audiences. Job rotation involves moving an employee through a series of jobs so he or she can get a good feel for the tasks that are associated with different jobs. It is usually used in training for supervisory positions. The employee learns a little about everything. This is a good strategy for small businesses because of the many jobs an employee may be asked to do. Apprenticeships develop employees who can do many different tasks. They usually involve several related groups of skills that allow the apprentice to practice a particular trade, and they take place over a long period of time in which the apprentice works for, and with, the senior skilled worker. Apprenticeships are especially appropriate for jobs requiring production skills. Internships and assistantships are usually a combination of classroom and on-the-job training. They are often used to train prospective managers or marketing personnel. Programmed learning, computer-aided instruction and interactive video all have one thing in common: they allow the trainee to learn at his or her own pace. Also, they allow material already learned to be bypassed in favor of material with which a trainee is having difficulty. After the introductory period, the instructor need not be present, and the trainee can learn as his or her time allows. These methods sound good, but may be beyond the resources of some small businesses. Laboratory training is conducted for groups by skilled trainers. It usually is conducted at a neutral site and is used by upper- and middle management trainees to develop a spirit of teamwork and an increased ability to deal with management and peers. It can be costly and usually is offered by larger small businesses Off-the-job techniques include Lectures special study films television conferences or discussions case studies role playing simulation programmed instruction and laboratory training. COMPANIES TO BE ANALYSED IN TERMS OF TRAINING AND DEVELOPMENT PRACTICES: WIPRO INFOSYS ABOUT WIPRO Wipro Limited (BSE: 507685, NYSE: WIT) is an information technology services corporation headquartered in Bangalore, India. According to the 2008-09 revenue, Wipro is one of the largest IT services company in India and employs more than 112,925 people worldwide as of June 2010. It has interests varying from information technology, consumer care, lighting, engineering and healthcare businesses. Azim Premji is the Chairman of the board. ABOUT INFOSYS Infosys (BSE: 500209, NASDAQ: INFY) is an information technology services company headquartered in Bangalore, India. Infosys is one of the largest IT companies in India with 114,822 employees (including subsidiaries) as of 2010. It has offices in 30 countries and development centres in India, China, Australia, UK, Canada and Japan. BEFORE RECESSION TRAINING AND DEVELOPMENT PROGRAMS IN WIPRO BEFORE RECESSION Technical training Training about Product Implementation and Development About Integration, Maintenance and Production support services Product, Process, Domain and Technology Trainings ERP and Non ERP Application Training Rollout Rapid Content Development Solutions Assessment and Certification About Change Management Wipro got following awards for its training and development programme in year 2004-2007 Winner of American Society for Training and Development BEST award for four consecutive years 2004, 2005, 2006 and 2007 Dale Carnegie Leadership Award in the year 2007 TRAINING AND DEVELOPMENT PROGRAMS IN INFOSYS BEFORE RECESSION Technical learning, orientation to company processes and practices. About product features and applications Classroom lecture Verbal presentations DURING RECESSION TRAINING AND DEVELOPMENT PROGRAMS IN WIPRO DURING RECESSION Talent management Encore: A basket of nonmonetory rewards given to motivate employees Communicating with the employees: Dont leave your employees in the dark with regards to the companys current situation and prospects. Few things turn people off like the feeling that they are being left out. If you trust them with the truth, they will trust you in turn. Training based on requirement Technical training Stress management TRAINING AND DEVELOPMENT PROGRAMS IN INFOSYS DURING RECESSION Internship: New employees are directly given i=on the job training by assigning a mentor Technological up to date: Motivation Product application About change management AT PRESENT TIME TRAINING AND DEVELOPMENT PROGRAMS IN WIPRO AT PRESENT TIME: Wipro can develop customized, interactive and engaging content to meet its employees training needs. Wipro develop learning content for a wide range of delivery methods Instructor-led training Web-based training Blended training solutions The custom content development services of wipro provide a very wide range of training practices backed by their strength in Instructional Design and pedagogy. And these training methods include Application Training Product Training Process Training Training for New Hires Sales Training Compliance/Regulation Training Technology and Domain Training Soft Skills Training Business Simulations. Wipro also provide content conversion and rapid content development solutions that will meet the varied requirements of the organization. Wipro believe in implementing the right learning pedagogy using customizable frameworks and assign an optimized mix of offshore-onsite development teams to develop these solutions. OTHER TRAINING METHODS THAT WIPRO IS USING e mobile based learning video podcasts learning nuggets on Outlook gaming and virtual worlds. TRAINING AND DEVELOPMENT PROGRAMS IN INFOSYS AT PRESENT TIME: In Infosys all engineering trainees (people hired straight off campus) undergo a 52-day initial learning programme, which is a combination of technical learning, soft skills development and orientation to company processes and practices. Technical training by Education Research department: We have an entry-level technical training program, which is for a duration of 14 weeks. This program has been certified by educationists as being equivalent to a BS program in the US. The Education Research (ER) department at Infosys offers a variety of training programs on a regular basis for Middle level employees as well. Quality Process Training: Infosys has a strong focus on quality processes and methodologies. This training is tailored to the role that one is playing ie. Software Engineer, Programmer Analyst, Project Managers etc Personal Effectiveness and Managerial Programs: Programs to enhance the managerial capabilities and leadership abilities, to enable better customer satisfaction, achieve organizational vision and create high performing multicultural teams. ILI: The Infosys Leadership System: The Infosys Leadership System (ILS) and the Infosys Leadership Institute (ILI) address the issue of sustained growth in general and creates a formal and committed system for developing leadership capabilities in Infoscions. The most significant attribute of the Infosys leadership development model is its partnership approach with the other groups in Infosys and the ownership of the entire process by the top management in what is termed as the Internal Synergy Model. ILI is based at a world-class physical infrastructure, in Mysore, India ISSUES THAT CAN BE RESOLVED AT THE TIME OF GLOBAL RECESSION How to increase the falling output How to reduce cost How to motivateemployees How to achieve target How to increase falling share price How to increase the consumer confidence so that he can spend money to buy the services of the company. SOLUTION TO THE ABOVE ISSUES/PROBLEMS Training should be evaluated several times during the process. Determine these milestones when you develop the training. Employees should be evaluated by comparing their newly acquired skills with the skills defined by the goals of the training program. Any discrepancies should be noted and adjustments made to the training program to enable it to meet specified goals. Many training programs fall short of their expectations simply because the administrator failed to evaluate its progress until it was too late. Timely evaluation will prevent the training from straying from its goals. SUGGESTIONS TIPS FOR EMPLOYEES TO SURVIVE IN THE RECESSION 1) Upgrade Your Skills Make a Strong Profile Unless you are multi skilled, it is going to be difficult for us to survive in the emerging context. When you are out of a project, take that as a boon period to upgrade your skills. Be in testing released certifications like ISTQB, CSTE, CSQA or tools related certifications like AIS, ASE or domain related certifications in Insurance, Banking or telecom is going to help you to improve your profile. 2) Learn to Manage Stress One more critical skill, which we need to learn, is stress management. As we move on, we will get more work related pressure and this will improve further due to the cost cutting and operating margin pressure on the IT companies. 3) Be Always Ready to Face Challenges Every other day, you can see news of IT firms downsizing employees. This is hard reality in countries like India where job security is associated with the work life. It is not the question of you being a performer or non-performer, but the question of available business and required resources. One should not get de-motivated or depressed by these events in life. In western countries, job hoping is a regular feature in life cycle but in India we are yet to get accosted to this. If you happen to face this, take it bravely and face the challenges. Cross skill will help you during this time. If you cant guarantee peoples jobs and you have to let some of them go, make an effort to help them along: free training, introductions to job agencies, recommendations to other companies that may be hiring. This is going to motivate those who are staying, because they will see you as an employer who cares and goes the extra mile, even in a bad situation. TRAINING METHODS THAT CAN BE USEFUL IN RECESSION PERIOD Training methods that are useful in recession period is on the job method because it reduces cost and also reduce the training time and employee can directly learn by persuing his job so it will be beneficial for the organization to use on the job methods. Comapnies can use training methods like Orientations job instruction Technical training apprenticeships internships and assistantships job rotation and coaching Training also improves employee loyalty. It shows your employees that you are investing in them that you believe in them and they will return the favor. When you provide training, your employees morale and confidence are elevated. When employee morale is up, the work environment is better, fewer errors are made and more work is accomplished. The other useful training methods are as following: webinars and podcasts: these are free. Most cost less than off-site conferences. In addition, there are no travel expenses or time away from the office to incur with e-learning. E-learning allows your employees to build their skills from the convenience of their home or office and often whenever they choose. It gives them ultimate flexibility. Employees motivation: should motivate the employees so that they can do their work more efficiently. Time management: they should tell about the time management so that they can do more work in less time and there can be more productivity that can reduce total cost. Stress management: They should be given some classes to tell them how to be stress free and how to do their work without burden or should be given some refreshments so that they can be stress free. With the global economic recession, you may have to make drastic changes to stay afloat. However, keep in mind that employee training is still very important and can be cost-effective. The long-term results of investing in your employees during this time are immeasurable. CONCLUSION After analysing all the training methods of wipro and infosys during recession, before recession and after recession period we come to know the following main findings The training methods were different before recession in both wipro and infosys. Companies use to give training to employees in term of technology mainly but not give more attention to behavioural or soft skills. Classroom lecture Verbal presentations Technical skills Product application knowledge And at the time of recession companies reduce its investment for training purposes and employees were given training only for the important things. Companies pay less money in training during recession. And employees were given training as per their needs or training so as to survive in recession period that is how to reduce cost How to increase productivity How to keep customers happy How to increase market share And now at present after the recession the companies are again paying more effencies to training needs of the employees. Now the employees are trained in terms of good interpersonal skills, behavioural skills technical skills motivation things Quality process training Leadership skills

Destiny in Madame Bovary :: Madame Bovary Essays

Destiny in Madame Bovary      Ã‚   Destiny: the seemingly inevitable succession of events.1   Is this definition true, or do we, as people in real life or characters in novels, control our own destiny? Gustave Flaubert's Madame Bovary exemplifies how we hold destiny in our own hands, molding it with the actions we take and the choices we make. Flaubert uses Emma Bovary, the main character of his novel, to demonstrate this. Throughout her life, Emma makes many decisions, each one of them affecting her fate and by analyzing these decisions one could see from the beginning that Emma is destined to suffer. However, one can also pinpoint such decisions making events as her marriage, her daughter's birth, her adulterous relationship with Leon and her taking the poison, as times when, if she had made a different decision, her life would not have ended as tragically.      Ã‚  Ã‚  Ã‚  Ã‚   When we first meet Emma, the future Madame Bovary, we perceive her as being a woman who is refined perhaps a bit more than the average peasant girl living on a farm. We conclude this because she attended a boarding school where she was taught "dancing, geography, needlework and piano." (p.15) Charles, on the other hand, gives her more credit than she deserves. He regards her as well very educated, sophisticated, sensitive and loving, with the last characteristic being the one she lacks most. Soon after Emma marries Charles we see her unhappiness, and we are faced with a dilemma, why did she marry him? There are numerous possible answers to this, but the end conclusion is the same: if she had not married him it would have been better for both of them. Emma would not have been so miserable and depressed throughout her life and Charles would have found someone who would return his love and who would appreciate him. Throughout the novel Emma never expresses her appreciation for her husband. On the contrary, she often expresses her loathing for him - "Charles never seemed so disagreeable to her, his fingers never seemed so blunt, his mind so dull of his manners so crude--." (p.161)      Ã‚  Ã‚  Ã‚  Ã‚   However, Emma and Charles were married. An uneventful year passed and Emma reached yet another fork in the road of life - should she have a baby now,

Reflection Paper on the Story of Job Essay

The story of Job has enlightened me on how God really is. He is not rude or a punisher, but rather a God who gives challenges that he knows his people can surpass. Job has impressed me on how he never turned his back on God despite the losses he came across in his life. If I come to think of all Job’s struggles, and put my feet in his shoes, I don’t think I’d be able to handle it. It’s a bit acceptable to lose possessions, but to lose one’s family is very devastating. Job lost all his animals, his house and his family, but instead of hating God, his faith in Him even strengthened. He thought that he didn’t have the right to question God’s decisions because God is the Almighty – the most powerful. What I also realized is that we usually remember to honor God when we are in need or when we are at our deepest sorrow. But we are ignorant in thanking God in times when our needs are fulfilled. At times, I ask God for guidance, strength and even small wishes like being able to pass in a certain subject, and I admit, I sometimes forget to thank Him. However, God is said to be forgiving and I know that no matter what challenges He gives us, his intention is to give us a lesson and correct our mistakes. Life really isn’t fair, but we all know that God has designed a special story for us to live in. We should just accept and adapt to what life has to offer.

The Holocaust And Western Imperialism And The Holocaust

People are never evil just for the sake of being evil. They always justify to themselves in some way that all of their actions are for the greater good and that the actions they have committed are not atrocities. This has to be done since normal individuals cannot justify to themselves that they are immoral. Both western imperialism and the Holocaust had their atrocities justified by the illusion of progress. Even though numerous millions of people were slaughtered in these campaigns, many of the people doing the killing, believed that it was for the greater good. Western imperialism used the notion of bettering the native population and expansion in order to justify their mass killings. On the other hand, the Holocaust rationalized its†¦show more content†¦we begged the white man to leave us alone, saying we could get no more rubber, but the white men and their soldiers said, ‘Go! You are only beasts yourselves; you are nyama (meat).’† This sense of super iority allowed the imperialists to justify to themselves the atrocities that they were committing. Furthermore, the Nazi regime slowly dehumanized these fellow Europeans until they were dehumanized enough so that they could be killed. This effort was done methodically, since it took an entire eight years after Hitler was appointed chancellor in 1933 for the Jews to begin being killed in 1941. The length of time this took is interesting since it shows how the average German population did not have anti-semitic views they were willing to act upon until much after Hitler came to power. The Nazi’s were able to change this by incrementally disparaging Jews whether it be through the laws they passed or the math textbooks that were handed out to children. This systematic effort showed how the Nazi’s had to had to change the average German ways of thinking, while the imperialists implicitly believed they were superior immediately after arriving in the Congo. A key difference b etween the Holocaust and western imperialism is the means in which they attempted to advance. During western imperialism, the European explorers saw the Native population and wanted to improve Europe through converting them to Christianity, acquiringShow MoreRelatedThe Causes Behind The Atrocities Experienced During World War II1166 Words   |  5 Pagesfollowed a similar pattern. However, within this war occurred some of the most horrific events in history, including the Holocaust and the detonation of the first nuclear bomb. Explanations behind the particularly merciless cruelties of World War II can be traced back to a rise in extremist German nationalism due to the Treaty of Versailles, the rise of fascism and imperialism, as well as Japanese militarism. 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